There are an estimated 76,000 customers who may be due refunds
Eircom has been hit with a 2.45 million euro penalty for overcharging customers.
The company, now known as Eir, will refund customers and also make changes to its billing practices.
The Commission for Communications Regulation took enforcement action against Eircom and says the company has committed to paying a 2.45 million euro penalty.
Eir's also implementing a series of 'backward looking measures' , where it will identify customers who were incorrectly overcharged historically and have not been refunded.
There are an estimated 76,000 customers who may be due refunds, valued at 6.7 million euro.
The focus will be on customers incorrectly charged due to a broken bundle on the customer's account and where customers were charged after requesting the end to their service.
It'll also look at those who faced early cease charges when they were allowed to cancel without payment.
The company will appoint and Independent Auditor to review the effectiveness and implementation of the measures.
IHREC Says Child Trafficking Is Under-Identified In Ireland
TikTok Says It Has Removed Less Than 30 Videos Related To Wrong-Way Driving Since M9 Crash In Moone
Man (29) Remanded On Bail For Allegedly Driving His Car At Numerous People In Skerries
Minister Lawless Pushes For Rent-A-Room Scheme Expansion
Tánaiste Indicates Carbon Tax Cuts On Home-Heating Oil
Seven In Ten Young Adults Considering Emigrating
Research Highlights High Level Of Energy Drink Consumption Among Young People
Taoiseach And Ministers To Travel To New York For UN General Assembly
