Resident Diane Barry said her entire family has been sick for several months, including her youngest child who had to hospitalised for a couple of days.
Ten months.
That's how long a family in Kildare Town have been without heating, with black mould now growing in their home.
Resident Diane Barry said her entire family has been sick for several months, including her youngest child who had to hospitalised for a couple of days.
Explaining the situation on Kildare Today, she said her air-to-water system began acting up several months ago.
She said the first company came out to fix the issue; they replaced the pump and thermostat but the system would still not work.
She said there has since been four companies out, with Diane feeling like the problem is being passed from one person to another.
She said there is black mould in her hot press and that her children's clothes are damp.
She has been provided with four electrical plug-in heaters which meant she had to stop paying her rent to cover the electricity bill.
She said she got a letter to say she is in arrears by over €100 but her electricity bill is "quadruple" that.
She has small children who are "suffering" as a result, with fresh bedding, clothes and towels damp constantly damp.
"This is ongoing. I'm talking to a different person every time".
Diane has been keeping a notebook of all the calls she's made since July, but up to nine pages are already full from her detailing who she's called and what she has said.
She said the house is full of "black mould" and that the family have to empty a bucket four times a day.
"It's brutal," Diane said. "I can't do this anymore."
In a statement to Kfm, a spokesperson for Tuath said their "priority is the safety, comfort, and well-being" of residents.
They said they are aware of the ongoing heating issue and they "regret the inconvenience this has caused to the Barry family".
"We are actively working with the manufacturer and our contractor to resolve this matter as swiftly as possible and remain committed to finding a permanent solution. We will continue to engage with Mr. Barry and his family to bring this issue to a full resolution as soon as possible," they said.
Tuath Housing was established and registered in 2000, awarded Voluntary Housing Status by the Department of the Environment.
It provides accommodation for single people, families and those with special needs.
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